Privacy Policy
Your privacy matters to us. Learn how Skilnovia Realm protects and handles your personal information with transparency and care.
Information We Collect
At Nuralentrixor, we collect information that helps us provide better reinforcement learning experiences and educational services. The data we gather falls into several categories, each serving specific purposes in enhancing your learning journey.
Personal Information You Provide
Automatically Collected Data
We automatically collect certain technical information to improve our platform's functionality and your user experience. This includes device information, browser type, IP address, and how you interact with our learning materials.
How We Use Your Information
Your information helps us create personalized learning experiences and maintain the quality of our reinforcement learning programs. We're committed to using your data responsibly and only for legitimate educational purposes.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Learning progress, assessment scores | Contract performance |
| Personalized learning recommendations | Skills assessments, course history | Legitimate interest |
| Customer support and communications | Contact details, support tickets | Contract performance |
| Platform improvements and analytics | Usage patterns, performance metrics | Legitimate interest |
Data Sharing and Third Parties
We believe in transparency about who has access to your information. Nuralentrixor works with carefully selected partners to provide comprehensive learning services while maintaining strict privacy standards.
We never sell your personal information to third parties. Any data sharing is limited to essential service providers who help us deliver educational content and maintain platform security.
Your Privacy Rights
You have significant control over your personal information. We respect your rights and provide clear mechanisms for exercising them. Whether you want to access, update, or delete your data, we've made the process straightforward.
Access and Portability
You can request a complete copy of your personal data at any time. This includes your learning progress, course history, and all information we've collected during your time with Skilnovia Realm. We provide this data in a commonly used, machine-readable format.
Correction and Updates
Keep your information accurate by updating your profile directly through your account dashboard. For more complex changes or corrections, contact our privacy team, and we'll process your request within 30 days.
Deletion and Right to be Forgotten
You can request deletion of your personal data, subject to certain legal obligations we may have. We'll remove your information from active systems within 60 days, though some data may remain in backup systems for security purposes.
Data Security and Protection
Security isn't just a feature at Skilnovia Realm—it's fundamental to everything we do. We implement multiple layers of protection to safeguard your personal information and learning data from unauthorized access, breaches, and misuse.
In the unlikely event of a data breach affecting your personal information, we commit to notifying you within 72 hours and providing clear information about what happened and what we're doing about it.
Data Retention and Deletion
We don't keep your data forever. Our retention policies balance your privacy rights with legitimate business needs and legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.
Learning Data and Progress
Your course progress, assessments, and learning achievements are retained for 7 years after your last activity to support transcript requests and continued learning paths. You can request earlier deletion, though this may affect our ability to provide certain services.
Account and Contact Information
Personal contact details and account information are kept for 3 years after account closure to handle any billing inquiries or support requests. Payment information is deleted immediately after transaction completion, as this is handled by our payment processors.
Communication Records
Customer support communications and feedback are retained for 2 years to improve our services and resolve any ongoing issues. Marketing communications tracking is deleted within 1 year of your last engagement.
International Data Transfers
As a platform serving learners globally, we sometimes need to transfer your data across borders to provide our services effectively. We ensure these transfers meet strict privacy and security standards regardless of location.
Our primary data processing occurs in the United States, with backup systems in secure facilities that meet international privacy standards. When we transfer data internationally, we use approved mechanisms like Standard Contractual Clauses and ensure recipient countries provide adequate privacy protection.
For users in the European Union, we comply with GDPR requirements for international transfers and maintain the same privacy standards regardless of where your data is processed.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience and understand how our platform is used. These small files help us remember your preferences, keep you logged in, and provide personalized content recommendations.
Essential Cookies
Required for basic platform functionality, including login sessions, course progress tracking, and security features. These cannot be disabled without affecting core functionality.
Analytics and Performance
Help us understand how learners interact with our platform to improve performance and user experience. These are optional and can be controlled through your browser settings or our cookie preferences center.
Personalization
Enable us to provide customized learning recommendations and remember your preferences across sessions. You can opt out of these while still accessing all core learning features.
Children's Privacy
Nuralentrixor is designed for adult learners and professionals seeking to advance their skills in reinforcement learning. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete that information immediately. Parents who believe their child has provided information to us should contact our privacy team for immediate assistance.
For users between 13 and 18 years old, we recommend parental involvement in account creation and course selection. These users have the same privacy rights as adult learners, with additional protections for sensitive information processing.
Changes to This Privacy Policy
Privacy practices evolve with technology and regulations. We update this policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through multiple channels to ensure you're informed.
Continued use of our services after policy updates constitutes acceptance of the changes. If you disagree with updates, you can close your account or contact us to discuss your concerns before the changes take effect.
Privacy Questions and Contact
Have questions about your privacy or this policy? We're here to help.
Email: contact@nuralentrixor.org
Phone: +1 (412) 445-7683
Address: 109 South Hwy 183, Leander, TX 78641, United States
Our privacy team typically responds to inquiries within 2-3 business days.